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F.A.Q
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FAQ PAGE
HOW TO ORDER
SHIPPING & DELIVERY
METRO MANILA DELIVERIES
For orderd below Php 1,000, a flat shipping fee of Php 150.00 applies.
For orders Php 1,000 and above (net of applicable discounts), shipping is FREE.
OUTSIDE METRO MANILA/ PROVINCIAL DELIVERIES
A flat shipping fee of Php 200.00 applies for all orders outside Metro Manila.
ORDER PROCESS
Simply choose your item and check out your cart. You then fill out the form with your details. You will then receive an email confirmation once payment has been made regarding your order status as well as how many days it will take to ship. It will contain a tracking number to track where your package is. For concerns, please send an email to gouachewaxedcanvas@gmail.com.
CARE INSTRUCTIONS
Waxed canvas is suppose to give that rugged look and it's unavoidable that your bag will encounter dirt. If you wish a cleaner look, just follow these few steps. Liquid castille soap is the best for this type of cleaning, but if that's not available, mild face or body soap can be an alternative cleaning agent. Avoid harsh detergent or anything that has bleach.
CLEANING TIP #1
HOW TO CLEAN DIRT AND GRIME OFF YOUR WAXED CANVAS
Waxed canvas is suppose to give that rugged look and it's unavoidable that your bag will encounter dirt. If you wish a cleaner look, just follow these few steps. Liquid castille soap is the best for this type of cleaning, but if that's not available, mild face or body soap can be an alternative cleaning agent. Avoid harsh detergent or anything that has bleach.
CLEANING TIP #3
HOW TO CLEAN MILDEW OFF YOUR WAXED CANVAS
Avoid storing your bag in a damp and humid environment to avoid mildew growth but if this already happened to your bag, just follow this video and your bag will be good as new. We used vinegar in this video but you can also use hydrogen peroxide. Dampen cloth with hydrogen peroxide and pat the cloth on affected areas. Air dry or blow dry. Repeat the process if necessary.